ERP Support Assistant

Shipping Company based in Piraeus is looking for an ERP Support Assistant to join our team. Responsibilities: Provide support for the company's Benefit ERP system including troubleshooting, diagnosing, and resolving issues in co-operation with the Software Vendor. Work closely with users to understand their needs and provide assistance in using the ERP system effectively. Analyze and adapt business needs and processes into existing or new ERP functionality and work-flows. Collaborate with the IT team to ensure the smooth functioning of the ERP system. Perform regular system maintenance, upgrades, and patches as required. Create and maintain documentation for the ERP system and provide training to end-users. Requirements: Bachelor's degree in Computer Science or a related field. Problem-solving and troubleshooting skills. Strong communication and interpersonal skills. Fluency in English. Ability to work independently and as part of a team. Hands-on experience with Benefit ERP software or other ERP solutions will be considered a plus. CVs / Please quote ITERP/1024a