Customer Care Supervisor
- Εξυπ. Πελατών / Tηλεπωλήσεις
- Μεταμόρφωση
Δημοσιεύθηκε πριν 3 εβδομάδες
- Πλήρης Απασχόληση
Customer Care Supervisor
Μεταμόρφωση, Αθήνα, Ελλάδα | Call Center
We're seeking a dynamic Customer Care Supervisor to lead our team to success! Are you a skilled leader with a passion for fostering excellence in customer service? If yes, then this career opportunity might be for you.
Your day-to-day responsibilities:
- Lead and mentor a team of customer service representatives to deliver exceptional service
- Oversee daily operations to ensure efficiency and effectiveness
- Analyze performance metrics and implement strategies to optimize results
- Conduct thorough evaluations of both individual and overall team performance, providing detailed progress reports
- Foster a positive and collaborative work environment
- Drive continuous improvement initiatives to elevate service quality
Skills we can't do without:
- Proven experience in a supervisory role within a contact center environment (preferrable)
- Strong leadership and communication skills
- Ability to analyze data and implement actionable plans
- Dedication to delivering outstanding customer experiences
- Flexibility to adapt to changing priorities and demands
Join us and be part of a team dedicated to excellence in customer service! Apply now to take the next step in your career journey.